At Biogen, our goal is for everyone to get the support they need so they can afford their treatment. Biogen Support Services can work with you to understand your insurance coverage and medication cost, and explore financial assistance options for your treatment with AVONEX.

Understanding your insurance
Biogen Support Coordinators will work with you and your insurance company to explain coverage options and costs, including guiding you through the Prior Authorization process. They can explain complicated insurance information and changes.

Finding financial assistance
Biogen Support Coordinators can also help identify potential options for financial assistance with your relapsing MS medication. If you are: 

  • Commercially insured: if you’re eligible, the Biogen Copay Program could lower your medication cost to as little as $0*
  • Government insured: we can check to see if you are eligible for alternative government insurance programs
  • Uninsured or underinsured: we can research other possible financial assistance available to you

Call 1-800-456-2255 Monday-Friday from 8:30 AM to 8 PM ET. Hablamos español.

*Depending on your income or, in some cases, if your medication is obtained from an out-of-network provider, effective January 1, 2021 there is an annual cap that limits the amount of assistance that you can receive over one year. Federal and state laws and other factors may prevent or otherwise restrict eligibility. People covered by Medicare, Medicaid, the VA/DoD, or any other federal plans are not eligible to enroll. You may be eligible to enroll in the Biogen Copay Program for as long as it is offered and you are treated with a Biogen relapsing MS medication.

We’re here for you

Biogen Support Services can provide you with financial, insurance, and treatment education and support