Services and Support

The most important thing you need to remember is that you are not alone. AVONEX Patient Services exists to provide you with a personalized support team of experts who understand the unique challenges of living well with multiple sclerosis (MS). In particular, our team will work with you, your doctor and your insurance company to help you get the most out of your treatment. We offer resources that can help you start and stay on AVONEX and we understand your physical, emotional and financial needs.

To get started, have your doctor fill out an AVONEX Start-Form, or call
1-800-456-2255. We’re here to help!

Step-by-step personalized support

Getting Started on AVONEX

AVONEX Nurse Services
Free in-home support and ongoing phone counseling to help you start and stay on therapy. After all, your therapy can’t help you continue to live well if you don’t take it as prescribed.

Financial Information and Assistance
Paying for your relapsing MS therapy should be the last thing on your mind. Let AVONEX patient services research your insurance and advise you on your eligibility for our $10 co-pay program and other available assistance that can help cover the cost of your AVONEX.

Helping you stay on AVONEX

AVONEX Therapy Support
Whether you’re looking for information about MS symptoms or have questions about AVONEX - we’re here to help. Your AVONEX therapy support specialist can offer helpful advice and support.

AVONEX Peer Mentors
There are many people living well with MS who are eager to answer your questions and share their personal stories with you. The AVONEX Peer Mentor Program helps you reach out to the people who best understand the challenges you are facing.